Return Policy

Here at OROS, we take pride in who we are and what we create. Your satisfaction with our products is important to us. If you are unsatisfied with your purchase, we accept returns within 30 days from your purchase date. In order to accept returns, the product must be returned unused, unwashed, all tags attached, and in the original saleable condition. 

Submitting a Return
In order to submit a return, please email our customer service at with a subject line titled "Return Request". In that email, please include your order number, the product you'd like to return, and the reason for returning. 

US Domestic Orders: 
We are happy to offer free return shipping to our customers. You will receive an email from FedEx Fulfillment with a return shipping label and instructions. Once you receive the return label, please drop off the package at your local USPS or FedEx store. 
International Orders: 
You will receive an email from with a commercial invoice. Please take your package to your local courier's office and ship it back to us at the address below.  
538 Reading Rd.  
Suite Lower Level  
Cincinnati, OH 45202 

    Exchange Policy 

    Need to make a change?  At this time, we do not offer product exchanges. However, if you would like another size or color, you may return your product within 30 days using our returns option for a full credit refund and re-order your exchange item 

    *These policies only apply to purchases made at