Shipping
Holiday Shipping Notice
The only thing we can’t science our way out of is current events causing worldwide shipping delays. We’re advising the OROS community to avoid gifts arriving late by shopping early. We will keep you informed as your order ships with updated tracking information.
Domestic Shipping
We do our best to process and ship orders within 1-2 business days, Monday - Friday. Please keep in mind that during holiday seasons, processing time may increase. Delivery timelines commence one business day following the purchase date. All orders placed after 5pm EST will be shipped the following business day.
Domestic Shipping Options
Standard Ground: 2-5 business days (HI, AK, PR shipments could take longer).
International Shipping
We ship worldwide via FedEx and domestic carriers. Your order will be shipped to a freight forwarding facility located in Jersey City, New Jersey. From there your tracking will update with your shipping address.
Duties and Taxes
All international orders are subject to all standard duties, taxes, and fees. Conversion rates are applied at checkout, ensuring up to date rates. A conversion fee is applied at checkout.
Tracking Information
You will receive email notification once your order is processed, tracking will be provided at that time.
For international orders, note that your package will first be shipped to our freight forwarding service located in Jersey City, New Jersey before being send to its end destination. Reach out to customer service for any additional questions.